Multichannel Contact Center: A Beginner’s Guide

Catrina P. Smith

What is a multichannel contact center? A multichannel contact center is a software platform that integrates multiple communication methods, such as voice, text, or social media. Essentially, a multichannel contact center is similar to call center software, except that it that allows your staff to connect with customers in multiple […]

Get Started On Your Holiday Campaign Now

Catrina P. Smith

What is a Holiday E-commerce Campaign? When the winter holidays roll around, you see holiday ads everywhere and all over the internet. Holiday e-commerce campaigns help businesses thrive during the busiest and most combative shopping season. The winter holiday season gives businesses a great opportunity to drive sales and increase […]

StoryReel Review 2022: 100% Honest Insights

Catrina P. Smith

Looking for a good vertical format video maker? Check out this StoryReel Review. StoryReel Review The Good Edit the text as your own Customize templates easily Add background music from Music Library Nothing to download No technical skills required 30-day money back policy The Bad You need the good internet […]

SEO Gap Analysis — Whiteboard Friday

Catrina P. Smith

The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz. Ranking on Google is not ranking in a vacuum. Ranking is outranking your competitors. When you’ve got very limited space on the first page of the […]

How to choose an effective brand name

Catrina P. Smith

What’s your brand story? Do you know where the name Starbucks came from? Or Spotify? How about Geico? The founders of the coffee brand knew that they wanted a name that suggested adventure and discovery. And one line of thought was that they should connect the company to its geographic […]

Apple Supplier Reportedly Sees Full Production Comeback At COVID-Hit China Plant By Early Jan – Apple (NASDAQ:AAPL), Hon Hai Precision (OTC:HNHPF)

Catrina P. Smith

After some turbulent weeks, the COVID-hit China plant of a key Apple Inc AAPL supplier reportedly expects to return to 100% production levels around late December to early January.  What Happened: Foxconn Technology and the local government are working closely on the recruitment drive after 20,000 employees, most of them […]

18 Tips for Meeting Deadlines

Catrina P. Smith

Set Goals, (+) Attitude, Checklist, Time, Setbacks, Deadline, Tools, ASAP, Strengths, Prioritize, SWOT, Prioritize, Focus, Best Time, Distractions, Rewards, League of Colleagues, Mgt, Re-Charge. Why? Whether working full time in an office or freelance at home or on your business, professionals deal with deadlines regularly. Deadlines are a necessary tool […]